Privacy Policy

Introduction

At medpluck (the “Site”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, how we use it, who we share it with, and your rights regarding that information. By using or accessing our Site you agree to the terms of this Privacy Policy.

Scope

This Policy applies to all visitors, users and others who access the Site (collectively, “Users”), including visitors who read our medical articles and educational resources. It covers data collected via the Site and through direct communications with us.

Information We Collect

Personal Information

“Personal Information” means information that identifies or can reasonably identify you. We collect Personal Information that you voluntarily provide, such as:

• Full name, email address, and contact details (when you contact us or sign up for newsletters).
• Any information you provide in messages, forms, or feedback (please avoid sharing sensitive health details in public or unencrypted messages).

Non-Personal Information

We automatically collect technical and usage information that does not directly identify an individual, including:

• IP address, browser and device type, operating system.
• Pages visited, referral sources, time and date of visits, and interaction data.
• Cookie and similar tracking data (see the Cookies section below).

How We Collect Data

• Directly from you: when you submit a contact form, subscribe to updates, or email us.
• Automatically: via cookies, server logs, and analytics tools.
• From third parties: service providers such as our analytics, hosting, and email vendors.

Purposes and Legal Bases for Processing

We process personal data for specific, legitimate purposes, and only as permitted by applicable law. Typical purposes include:

• Providing, maintaining and improving the Site and its content;
• Responding to inquiries and communicating with Users;
• Delivering newsletters and other opted-in communications;
• Protecting the security and integrity of the Site;
• Complying with legal obligations and defending legal claims.

Where required by law (for example within the European Economic Area), we rely on lawful bases such as consent, performance of a contract, legitimate interests, or compliance with a legal obligation. When we ask for consent, you may withdraw it at any time (withdrawal does not affect processing already lawfully carried out).

Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, understand usage patterns, and improve user experience. Cookies fall into these categories:

• Strictly necessary: required for the Site to function (no consent required).
• Performance and analytics: used to collect usage statistics (require explicit consent in jurisdictions where consent is necessary).
• Functional and preference cookies: remember user preferences.
• Advertising and targeting: used by third parties to deliver relevant ads (only after consent where required).

When applicable law requires it, we will request prior, informed, and freely given consent before setting non-essential cookies. You can manage or disable cookies through your browser settings; however, disabling certain cookies may reduce site functionality.

Third-Party Services and Sharing

We may share personal data with trusted third-party service providers who perform services for us (for example: hosting providers, analytics services, email delivery services). These providers are contractually bound to protect your data and to process it only according to our instructions.

We may also disclose personal data to comply with legal processes, protect our rights, or respond to lawful requests by public authorities.

International Data Transfers

Your information may be processed in countries other than your country of residence. When transferring data across borders we implement appropriate safeguards such as standard contractual clauses, and rely on lawful transfer mechanisms required by applicable law.

Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy, for legal compliance, or to resolve disputes. Retention periods vary by data type and purpose; if you would like information about a specific retention period, please contact us.

Security

We employ administrative, technical, and physical safeguards designed to protect Personal Information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. No transmission over the internet can be guaranteed secure; therefore, we cannot promise absolute security.

Your Rights

Depending on your jurisdiction, you may have rights including:

• Request access to the personal data we hold about you;
• Request correction of inaccurate or incomplete data;
• Request deletion of your personal data;
• Request restriction of processing or object to processing based on legitimate interests;
• Request portability of your data where applicable;
• Withdraw consent where processing is based on consent.

To exercise these rights, contact us at [email protected]. We will respond within a reasonable timeframe and in accordance with applicable law.

Children’s Privacy

The Site is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected data from a child under 16, please contact us and we will take steps to delete that information. Note: certain countries (for example, the UK) set a lower digital consent age for online services; where local law requires a different age limit, we will comply with that law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will post the revised Policy on this page with an updated effective date. Continued use of the Site after changes are posted constitutes acceptance of the updated Policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact:

Email: [email protected]